Shipping policy
Shipping Policy
- Standard- For orders placed before 2 PM EST, your order will be processed and arrive in 5-8 business days. We offer USPS ground shipping for Domestic USA.
- On orders up to $75- $6.50
- On orders $75+ FREE
- Expedited- $25-For orders placed before 2 PM EST, your order will arrive in 2-3 business days (Saturday Delivery Excluded).
- Orders placed on Friday after 1:00pm EST will begin processing on the following Monday. Please note, we do not offer weekend delivery at this time
- Once we have shipped your order, we will send you an email with shipping details and a tracking number.
- We cannot ship to Post Office (P.O.) Boxes, APO/FPO addresses or a hotel or motel address.
- Holiday Shipping- Shipping will not be available on:
- Thanksgiving Day
- Christmas Day
- New Year’s Eve
- New Year’s Day
- The Gilded Stone is not responsible for any package lost or stolen after confirmed delivery.
WHAT IF MY ORDER IS LABELED AS DELIVERED BY THE SHIPPING CARRIER, BUT I HAVEN'T RECEIVED IT?
When packages appear to be missing, it is usually one of the following situations:
- The package may have been delivered to a neighbor's home.
- The package has been delivered to a different spot than normal on your property.
- The shipping carrier marked the order as delivered before it actually has been.
- If you are still unable to locate the package 5 business days after the labeled delivery date, please contact us at hello@thegildedstone.com. We are happy to help!
DO YOU SHIP INTERNATIONALLY OR TO CANADA?
Unfortunately, no. We hope to in the future!